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  • Writer's pictureTomas Collins

Occupancy vs Utilisation: What Are They, How Do They Differ, and Why Do They Matter in Facilities Management?

In today's rapidly evolving work environment, effectively managing office space is crucial for fostering productivity, ensuring cost-effectiveness, and enhancing the overall work atmosphere.


Two key metrics that facilities managers rely on to achieve these goals are occupancy and utilisation. While these terms are often used interchangeably, they represent distinct concepts that are essential for optimising space in any organisation.


A busy office

Occupancy vs Utilisation: Understanding the Difference


What is Space Occupancy?


Space occupancy refers to the extent to which a physical space is occupied at a given point in time. In a modern office, this typically means the number of people occupying existing seats.


  • Occupancy Rate: Also known as "percent occupancy" or "space occupancy rate," this metric provides a static snapshot of office use. It has traditionally been the focus in more static office settings.

  • Challenges: In flexible working environments or hybrid work models, space occupancy rates alone may not provide enough insight for better decision-making regarding corporate real estate.


Occupancy data helps identify how frequently spaces are in use but doesn't capture the depth of utilisation.


What is Space Utilisation?


Space utilisation goes beyond occupancy by focusing on how space is being used over time. This metric considers the efficiency and effectiveness of space usage, providing a clearer picture of how well spaces are serving their intended purpose.


  • Importance in Hybrid Workplaces: With the rise of hybrid work models and increasing real estate costs, understanding space utilisation has become more critical. Companies need comprehensive utilisation data to maximise the value of their physical spaces, ensuring that every space supports employees and aligns with long-term business goals.


Good space utilisation metrics allow decision-makers to ask nuanced questions, such as:


  • Which collaboration spaces are most popular for team meetings?

  • How much work time are employees spending at different types of workspaces?

  • Has implementing a minimum on site days policy increased attendance month over month?

  • How does the number of on site days compare across different sites?

  • Is there a good balance between peak and average utilisation rates?

  • Do we understand how to compare our peak and average rates effectively?


Use Cases for Desk and Room Sensors


REDZone’s TRUCount sensors offer tailored solutions for both desk and room usage, unlocking valuable insights and optimisation opportunities.


desk sensor concept with

Desk Sensors

  • Usage Dynamics: Our desk sensors provide real-time data on desk occupancy, allowing organisations to understand usage patterns and optimise desk allocation.

  • Unlocking Capacity: By revealing hidden capacity, organisations can unlock up to 20% of desk capacity, avoiding significant capital expenditures on additional space.

  • Hot-Desking Implementation: Enable efficient hot-desking systems by identifying peak desk usage times and redistributing resources accordingly.

  • Integration with Desk Booking Systems: TRUCount Desk Sensors integrate with SmartWay2 for a seamless user experience i.e. they check users into and out of their bookings automatically

  • Temperature mapping: as well as a presence sensor, TRUCount Desk sensors also capture temperature readings, enabling highly granular temperature mapping - highly valuable insights for indoor environmental condition control.


Room Sensors

  • Occupancy Dynamics: Room sensors track the number of occupants in meeting rooms, lecture theatres, and other large spaces, providing insights into usage patterns and efficiency.

  • Space Repurposing: Organisations can identify underutilised rooms and repurpose them to meet current demands, improving the overall mix of space allocation.

  • Resource Portfolio Optimisation: By understanding room utilisation, facilities managers can optimise the office resource portfolio, balancing the mix of small, medium, and large meeting spaces to match actual needs.


The ROI of Smart IoT Sensors


Investing in REDZone's TRUCount smart IoT sensors and analytics platform delivers significant ROI by:


  • Capital Spend Avoidance: Unlocking up to 20% of desk capacity means organisations can avoid costly expansions and make better use of existing space.

  • Deeper Occupancy Insights: Our solutions provide a comprehensive view of occupancy dynamics, helping organisations make informed decisions about space planning and resource allocation.

  • Optimised Space Allocation: By analysing usage patterns, facilities managers can optimise the mix of space allocation, ensuring the right balance of desk and meeting room resources.

  • Cost Savings and Efficiency: With our smart building enablement, organisations can achieve up to 20% reductions in energy consumption and emissions, aligning with sustainability goals and reducing operational costs.


Combining Occupancy and Utilisation for Better Insights


At REDZone, we specialise in providing cutting-edge solutions through our TRUCount smart IoT sensors and analytics platform, helping organisations truly understand their space usage dynamics.


REDZone’s TRUCount sensors and analytics platform offer a comprehensive solution to integrate both occupancy and utilisation data:


  • Presence Data: By combining occupancy and utilisation metrics with presence data from desk sensors and room sensors organisations can gain a complete picture of office activity.

  • Actionable Insights: Layering these data sets enables organisations to address inefficiencies, optimise layouts, and create spaces that support employees' work habits and business goals.


Conclusion


Understanding and applying occupancy and utilisation metrics is key to creating a flexible and efficient workspace. By leveraging REDZone's TRUCount smart IoT sensors and analytics platform, organisations can optimise resources, reduce costs, and foster a productive work environment. Get in touch with us to learn how our innovative solutions can help your organisation unlock the full potential of its office space.


For more information, contact us at sales@redzone.ie or call +353 1 963 0963.

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